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Director of Instructional Services

  • ​​Position Title: Director of Instructional Services

  • Department:  Library, Information, and Technology Services

  • Reports To:  Dean of Library, Information, and Technology Services

  • Grade Level: Director

  • FLSA Classification: Exempt

  • Hours/week:  Minimum of 40 per week

Position Summary

Under the direction of the Dean of Library, Information, and Technology Services (DLITS) - the Director of Instructional Services (DIS) is a creative and dynamic leader charged with planning, organizing, and directing operations in support of initiatives involving instructional services and the public services to all parts of the Seminary. As a member of the Library, Information, and Technology Services Department (LITS), the DIS leads the Instructional Services (IS) team, partners with the Collection Development team, and ensures a healthy and creative culture as well as coordinates all IS functions throughout the Seminary. The DIS provides vision and leadership for the planning, delivery, and ongoing assessment of reference, information, and instructional services.

Essential Functions

Essential functions require a Librarian that strives to be a servant-leader with a keen sense of the evolving role of theological libraries. The position requires someone with strong analytical and decision making skills, exceptional attention to detail and an ability to achieve results by motivating staff and colleagues in a team oriented setting.

Personal and Vibrant Faith in Jesus Christ

  • Demonstrates a deep and genuine spiritual life in personal life

  • Demonstrates a deep and genuine spiritual life in professional leadership

  • Affirms Asbury Theological Seminary's "Statement of Faith", "Ethos Statement", and "Mission Statement"

​​Oversees the operation of Instructional Services including Help Desk and related public services, including but not limited to:

  • Assist in creating a dynamic and innovative learning environment based upon current research and best practices.
  • Hiring, training, and direct supervision of IS staff and IS student workers. 
  • Works collaboratively with faculty to design and deliver information literacy programs; provide formal classroom instruction in various research strategies, and introduce/orient students to various library resources.
  • Providing all Tier 1 services  to meet student, staff, faculty, and community technology and instructional needs.
  • Working in partnership with other areas of the LITS team to meet all Tier 2 or Tier 3 technology needs.
  • LITS staff training and awareness of developments in the library management system and web-based delivery of content.
  • Leads the development and production of user guides and other reference aids, including LibGuides as well as develops and presents workshops, tutorials, and orientations.
  • Leads all aspects of safety and security as it relates to the Library facilities. Recommends and approves procedural and security standards for the public areas.

Works collaboratively and effectively with LITS leaders to design, deploy, guide, and support instructional and public services, specifically related to the IS area and particularly that overlap, such as (but not limited to):

  • Collection maintenance (shelf reading, weeding)
  • Computer lab assistance
  • Special Collections access

Maintains a current knowledge of instructional trends and research:

  • Serves as the Seminary’s instructional support services strategist and visionary, and
  • Reports findings and advises the DLITS on instructional and public services matters, trends, and changes.

Advises DLITS relative to the acquisition, capabilities, and utilization of public areas, reference and research services, Help Desk services. Specifically:

  • informs DLITS of recurring or projected problems.
  • Initiates and coordinates planning and/or corrective action.
  • Informs the DLITS of potential problems or risks within the instructional services support area, and
  • proactively mitigates risks in these areas.

Stays up-to-date on professional developments through participation in professional organizations, workshops, and continuing education opportunities at the local, regional and national levels as funding is available.

Reference and Research

  • Create, develop, provide, and evaluate reference and research services (Tiers 1, 2, and 3) for students, staff and faculty using print and electronic information sources such as databases, other research tools and interfaces to the Seminary community through remote access, in person, in class, electronic and other means.
  • Provide Research help as needed and on an appointment basis as well as through the FAQs and online guides.
  • Provide research assistance for students that includes: training in online databases and other research tools, creating instructional resources, and working with students in the process of paper writing.
  • Oversees faculty online and face-to-face training
  • Oversees student online and face-to-face training

Administer Library online databases


  • Compiles appropriate instructional and public services statistics and creates reports as necessary.
  • Collects, reports, and evaluates Public Services data for statistical analysis, Seminary reporting, and assessment as well as contributing to the departmental statistical analysis, reporting, and assessment.

​Assist in maintaining library oriented web applications, mobile library services, and other supporting digital initiatives.

  • Develop, implement and update public relationships and marketing activities including all social media accounts, promotional materials, and displays in partnership with the appropriate library staff.
  • Assist in maintenance and development of the library website including: creation of learning resources, website layout, and general maintenance.

Other Responsibilities

  1. On call during all open hours of the LITS department for IS service issues.
  2. Participate in relevant LITS governance, policy, and strategic planning committees and meetings.
  3. Develops and maintains use and service metrics to foster a culture of accountability and continual service improvements.
  4. Participates as a Librarian from Asbury Theological Seminary on library listservs, professional organizations and Christian organizations.
  5. Marketing and Promotion: Assist in developing, implementing, and assessing the LITS department marketing plan as a whole and as it pertains to IS.
  6. Other duties as assigned by the DLITS in order to advance the strategic goals of the LITS department in connection with the strategic goals of the Seminary.

Financial Responsibility/Authority

  1. Responsible for personnel, services, and administrative technology budget.
  2. Participate in the annual review and recommendations for budgets.
  3. Maintains the Cash Register by overseeing all Bergie Cafe ordering and sales, fines, fees, Library Loan fees, IDs, and checks from other schools.
  4. Access to campus printing accounting system for correcting deposit, printing or photocopying issues for students, staff or faculty.

Direct Supervision:

Lead a team of service professionals and students, including the following functions (but not limited to):

  • InterLibrary Loan staff 
  • Help Desk Student workers
  • Tools & Equipment:
  • Computer
  • Microsoft Office
  • Adobe Acrobat Pro
  • Integrated Library System Software
  • Barcode Scanner
  • Scanners
  • Unix Terminal
  • FTP Software
  • Virtualization Software   

Knowledge, Skills and Abilities and Minimum Qualifications:

  1. A strong commitment to the mission of the Seminary.
  2. An M.L.S. degree in process from an ALA accredited institution (or its equivalent)
  3. An M.A. in a religious or theological field (preferred)
  4. A minimum of 5 years of Library related administrative experience preferred.
  5. Demonstrates competence in leading teams and strategic efforts.
  6. A strategic visionary and innovator in the Library field.
  7. Possesses sound technical skills, strong analytical ability, and good judgment.
  8. Excellent oral, interpersonal, and written communication skills and an ability to relate well with people at all levels of an organization.
  9. An energetic, well organized, and self-directed individual who is a team player and can manage multiple priorities.
  10. Ability to establish and maintain positive and effective working relationships with students, staff, faculty and the larger community.
  11. A strong public services approach and outlook as part of team of professionals
  12. Commitment to assessment and continuous quality improvement
  13. Effective interpersonal, communication, presentation, and organizational skills
  14. Ability to manage multiple projects, shift priorities and cope with ambiguity and change
  15. The Library Research Assistant should ideally be knowledgeable in a theological subject area, skilled in the tools of academic scholarship, able to teach others, and effective at working as a team. He/she should have the ability to assess and improve library resources and processes to further the Help Desk  services.

Guidelines for Applying

Be prepared to submit the following:

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