Effective and appropriate communication is now more important than ever. In a profession driven by collaboration and cooperation, the nuances of communication and tone can set the tone for future interactions. Informed by the DISC model, this webinar will teach participants how to craft their message depending on the audience, successfully apply the DISC model, and draw on this knowledge for any future communications.
Attendees will be able to:
Sponsored by the Boston Library Consortium.
This webinar is part of the PDA series. Learn more.
September 3, 2020 @ 11:00 am - September 3, 2020 @ 12:00 pm