Head of Public Services
The Princeton Theological Seminary Library is among the world’s most comprehensive theological research libraries serving both the Seminary and the global community. The Library strengthens teaching, inspires learning, broadens access, fosters research, embraces change, and advances and preserves knowledge, in support of the Seminary’s mission. Shaped by two centuries of development, the Library embraces its role at the intersection of the theological record and the community of scholars; continues Princeton Seminary’s commitment to building collections of depth; and promotes an environment of broad access to the theological heritage. With over 1.3 million print and electronic books and journals in its general collections, a digital library (Theological Commons) of more than 150,000 resources, a robust Special Collections and Archives department, and an inspiringly beautiful building, the Library is a heavily utilized resource.
We are actively recruiting for the following key position:
Head of Public Services
Provide leadership and management for access, reference, research, and outreach services in support of learning and scholarship.
M-F, with some evening and weekend hours as needed.
- Serve as the Seminary’s primary reference librarian and manage supporting reference services as well as student research instruction. Provide in-person and virtual reference desk service, library orientation sessions, and a program of library instruction and information literacy.
- Supervise the Circulation Department. This includes all access services such as borrowing/patron privileges, circulation desk assistance, stack management, course reserves, interlibrary loan, and library tours. Lead the effort to ensure that public services procedures are updated, eliminating any outdated manual and paper-based workflows to streamline for future effectiveness.
- Supervise professional staff and student workers. Establish performance standards and goals. Perform ongoing feedback to ensure that staff thrive in their roles.
- Establish annual access, reference, research and outreach goals, objectives, and performance targets aligned with the institutional strategic plan and priorities. Support the development of budgetary projections to meet goals.
- Work with library leadership to build on current access and research policies, procedures, and services that focus on the user and improved user experience of the Library. Recommend and implement new services for the PTS community at large as Seminary educational needs change.
- Maintain and report statistics/metrics associated with areas of oversight. Participate in library assessment.
- Lead and contribute to a user-centered service model.
- Perform other duties as assigned.
- Master’s degree in Library or Information Science or equivalent combination of education and experience.
- Deep expertise in subjects and scholarly resources related to all facets of theology and religion; a master’s degree in theology and religion is preferred, but not required.
- Knowledge of trends and issues in library access, reference, research, information literacy, and outreach services.
- Working experience with various library management technologies.
- Ability to work collaboratively and contribute effectively as a member of a team.
- Commitment to public service, strong problem-solving skills, as well as effective customer service skills.
- Demonstrated ability to supervise staff engaged in public services.
- Demonstrated flexibility, openness to change and innovation, and a tolerance for ambiguity.
- Active participation in professional communities of practice and toward continuous professional development.
An application consists of a cover letter, resume, and list/contact points of three references and should be forwarded to email@example.com.
Review of applications will begin immediately and continue until the position is filled.
Princeton Theological Seminary reserves the right to amend this position description at any time.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, or any other characteristics protected by the law.