Coordinator of Resource Sharing
The weekly schedule for this role during the academic year (August-May) is Saturday-Wednesday and will include evening hours.
- Coordinates a significant library user service program, system, or major function.
- Develops goals and objectives for the program, system or function in consultation with appropriate internal/external managers, vendors, and faculty.
- May assess user needs and/or analyze and maintain system data, and develop new services or programs.
- Develops, oversees, and/or conducts testing and/or training for the program, system, or function and resolves problems.
- Develops and communicates policies and procedures; creates and maintains documentation. May monitor workflow and budget.
- Performs related responsibilities as required.
- A bachelor's degree in a related area.
- Four years of library experience.
- Requires one or more of the following: computer skills, special skills, subject expertise or a proficiency in a foreign language.
- Familiarity with the work of an academic library, including working knowledge of the Library of Congress call number system.
- Familiarity with Ares, ILLiad, or other Atlas software.
- Experience in work environment that demonstrates responsibility and reliability.
- Ability to work without continuous supervision and to supervise student assistants.
- Strong attention to detail.
- Strong computer skills, including the use of cloud storage and productivity tools like Word and Excel.
- Ability to communicate clearly and effectively both in person and in writing.
- Demonstrated commitment to providing excellent client care
Other Job Details
- Reporting to the Head of Acquisitions and Access Services, the Coordinator of Resource Sharing (CRS) oversees the day-to-day operations of interlibrary loan (ILL) and the fulfillment of electronic document delivery (EDD) requests.
- Manages the Pitts reserves operations to provide physical and electronic reserves for Candler courses.
- Serves as part of the circulation team managing the circulation desk.
- ILL work includes fielding requests from Emory patrons and other libraries, interpreting complex citations, using software systems (ILLiad) to coordinate loans from other institutions, scanning library materials, following ILL and copyright best practices, and the packaging and coordinating shipment of materials to other libraries.
- The coordinator also monitors due dates, coordinates with patrons and libraries regarding renewals, and generates bills and collects payments for libraries and patrons who do not return materials on time.
- The coordinator must maintain detailed records of transactions and training and procedural documentation.
- Course Reserves management includes checking copyright status of requested reserves, scanning and uploading electronic reserves, and troubleshooting problems with the reserves system (Ares).
- The coordinator will set, communicate, and enforce reserves policies for faculty with the support of the Library Director and the Head of Acquisitions and Access Services.
- The coordinator will also make recommendations for the purchase of print and electronic resources for the Theology Library collection based on course reserves needs.
- As part of the Pitts access services team, the person in this position is charged with providing superb service to the diverse patron base of the library.
- Success in this role will entail providing excellent service to library patrons, supervising circulation student assistants, following documented circulation processes, and working with the access services team to ensure policies and procedures are serving patrons well.
- This person will also provide routine library information to patrons and make reference referrals as needed, as well as participate on internal library task forces and complete other duties as assigned.
- The coordinator is responsible for training student assistants in scanning library materials and assisting with Course Reserves and ILL duties.
- They are also responsible for providing cross-training in Course Reserves and ILL for other members of the access services team as needed.
- The coordinator serves on relevant University library committees and communities of practice.
How to apply
About the Institution
Pitts Theology is the premier theological library in North America. As one of Emory University’s instructional libraries and a unit of Candler School of Theology, Pitts supports the students, staff, and faculty of Candler and Emory and researchers from around the world. Pitts is home to physical and digital collections in theology, religious studies, and cognate disciplines, curated and made accessible by a highly trained professional staff.